Common Questions
Do you guarantee Schengen visa approval?
No. Voya Guide cannot guarantee visa approval. The relevant embassy or consulate makes the final decision.
Are you an embassy or visa application centre?
No. Voya Guide is an independent travel and visa assistance business, providing guidance and support only.
Do I still need to attend my visa appointment?
Yes, where required. Customers must attend the relevant appointment and provide biometrics when required.
Which Schengen country should I apply to?
The appropriate application route depends on your genuine travel itinerary and applicable Schengen rules.
Can you help me prepare my documents?
Yes. Voya Guide can provide guidance, checklists, and document-review assistance to ensure completeness.
How much is a consultation?
30-minute consultation: £49. 60-minute consultation: £79. Fees are for guidance and support only.
Can you arrange flights and hotels?
Voya Guide can assist with travel planning and, where appropriate, work with suitable travel partners.
Can you arrange travel insurance?
Travel insurance services should be provided through an appropriate regulated provider or partner.